Account

Other Settings

18min

Overview

This comprehensive guide covers the workspace and profile settings configuration in FirstSales.io, helping you manage your workspace effectively and maintain accurate personal information.

Workspace Settings

Accessing Workspace Settings

  1. Navigate to "Settings" from the top navigation bar
  2. Select the "Workspace" tab

Configurable Elements

Workspace Name

  • Located at the top of workspace settings
  • Enter your desired workspace name in the text field
  • Best practice: Use a descriptive, easily identifiable name

Workspace ID

  • Unique identifier: xxxx-xxxx-xxxx-xxxx-xxxx
  • Read-only field
  • Used for API integrations and support purposes

Team Configuration

  1. Team Selection
    • Choose from dropdown menu
    • Default option: "Sales Team"
    • Custom teams can be created as needed
  2. People Management
    • Select team members from dropdown
    • Default setting: "Just me"
    • Expandable as team grows

Important Actions

  • Save Changes: Click orange button to preserve modifications
  • Delete Workspace: Red button (use with caution)
    • Irreversible action
    • Removes all workspace data
    • Requires confirmation

Profile Settings

Basic Information Management

Email Settings

  • Primary email field
  • Used for communications and notifications
  • Cannot be edited in basic settings

Personal Details

  1. Name Information
    • First Name (e.g., "Udit")
    • Last Name (e.g., "Goenka")
    • Used throughout the platform
  2. Contact Information
    • Address field (e.g., "India")
    • Phone Number format: 10 digits
    • All fields are mandatory

Profile Updates

  • Click "Save Changes" to update information
  • Updates reflect immediately across platform
  • Verification email sent for email changes

Best Practices

Workspace Management

  • Regular review of workspace settings
  • Maintain clear naming conventions
  • Document workspace ID for reference
  • Regular backup of crucial data

Profile Maintenance

  • Keep contact information current
  • Use business email when possible
  • Update phone numbers promptly
  • Verify changes after saving

Security Considerations

Workspace Security

  • Limited access to workspace settings
  • Regular review of team permissions
  • Careful management of API access
  • Backup before major changes

Profile Security

  • Strong password implementation
  • Regular security review
  • Two-factor authentication when available
  • Monitor account activity

Troubleshooting

Common Issues

  1. Settings Not Saving
    • Check internet connection
    • Clear browser cache
    • Try different browser
  2. Access Problems
    • Verify permissions
    • Check account status
    • Contact support if persistent

Regular Maintenance

  • Quarterly review of settings
  • Update team information
  • Verify contact details
  • Clean up unused elements

This guide serves as a comprehensive reference for managing both workspace and profile settings in FirstSales.io. Regular review and updates of these settings ensure optimal platform functionality and security.