Terms
Terms Overview
Welcome to Firstsales.io, a service provided by Little SaaS, Inc. Before using our platform, please familiarize yourself with the following policies:
1. Terms of Service
Our Terms of Service outline the rules and guidelines for using Firstsales.io. By accessing our platform, you agree to comply with these terms, which cover:
- User Responsibilities: Expectations for account security and lawful use.
- Subscription Details: Information on billing cycles, payment obligations, and cancellation procedures.
- Prohibited Activities: Actions that are not permitted on our platform.
- Limitation of Liability: Our legal responsibilities concerning the use of our services.
2. Privacy Policy
Your privacy is important to us. Our Privacy Policy explains how we collect, use, and protect your personal information. Key points include:
- Data Collection: Types of information we gather and how we obtain it.
- Data Usage: Purposes for which we use your information.
- Data Sharing: Circumstances under which we may share your data with third parties.
- User Rights: Your rights regarding your personal information and how to exercise them.
3. Refund Policy
Due to the digital nature of our services, all sales are final. Our Refund Policy provides detailed information on:
- No-Refund Policy: Explanation of our strict no-refund stance for processed payments.
- Free Trial: Availability of a 7-day free trial to evaluate our services before subscribing.
- Cancellation Procedures: How to cancel your subscription and what to expect post-cancellation.
- Dispute Resolution: Steps to take if you encounter unauthorized charges or have billing disputes.
4. Support Policy
At Firstsales.io, we are committed to providing exceptional support to our users. To maintain a respectful and productive environment, we have established the following Support Policy:
- Scope of Support Services: We offer assistance with technical issues, account management, and billing inquiries.
- Support Channels and Availability: Support is available via email at [email protected] and live chat on our website during business hours (Monday to Friday, 9 AM to 5 PM EST).
- User Conduct Expectations: Users are expected to communicate respectfully and provide necessary information to facilitate issue resolution.
- Unacceptable Behavior: Aggressive or abusive conduct, unreasonable demands, and excessive contact are not tolerated.
- Response to Unacceptable Behavior: We reserve the right to issue warnings, limit communication, or suspend support services in response to unacceptable behavior.
- Reporting and Escalation: Users can report misconduct by contacting support management at [email protected].
5. Account Suspension Policy
To maintain a secure and trustworthy platform, we enforce strict Account Suspension Policy against the transmission of spam, scam, or any illegal emails.
- Prohibited Email Activities: Sending unsolicited bulk emails, disseminating fraudulent emails, and transmitting illegal content are strictly prohibited.
- Monitoring and Reporting: We monitor platform activity and encourage reports of suspicious emails to [email protected].
- Consequences of Policy Violations: Violations may result in immediate account suspension, termination of services, and potential legal action.
- Appeal Process: Users may appeal suspensions by contacting [email protected] within 7 days of suspension.
- Prevention Measures: Users should obtain consent from email recipients, comply with relevant laws, and regularly update email lists to avoid violations.
6. Social Media Conduct Policy
At Firstsales.io, we are committed to fostering a respectful and constructive community. To maintain this environment, we have established the following Social Media Conduct Policy:
- Prohibited Conduct: Users are prohibited from publicly disparaging Firstsales.io, engaging in harassment, or spreading false information about our services, employees, or other users on social media platforms.
- Reporting Issues: We encourage users to address concerns directly with our support team via [email protected] to facilitate prompt and effective resolutions.
- Consequences of Violations: Engaging in prohibited conduct may result in immediate account suspension, termination of services, and potential legal action.
- Appeal Process: Users who believe their account was unjustly suspended can appeal by emailing [email protected] within 7 days of suspension, providing a detailed explanation.
- User Consent: By using Firstsales.io services, you consent to adhere to this Social Media Conduct Policy. Non-compliance signifies acceptance of the outlined consequences.
7. Cookie Policy
At Firstsales.io, we utilize cookies and similar technologies to enhance user experience and analyze website performance. By using our services, you consent to the use of cookies as outlined in our Cookie Policy.
- Types of Cookies Used:
- Essential Cookies: Necessary for the operation of our services.
- Performance Cookies: Collect information on website usage to improve functionality.
- Functionality Cookies: Remember user preferences to provide personalized features.
- Targeting/Advertising Cookies: Deliver advertisements relevant to user interests.
- Third-Party Cookies: We may allow third-party service providers, such as Google Analytics and Facebook Pixel, to place cookies on your device for analytics and advertising purposes.
- Managing Cookies: Users can modify browser settings to decline cookies; however, this may affect the functionality of our services.
For detailed information, please refer to our Cookie Policy.
8. Modifications to Terms
Firstsales.io reserves the right to modify these Terms at any time. Significant changes will be communicated to users via their registered email addresses. Continued use of our services constitutes acceptance of any of the updated Terms.
For any questions or further clarification on these policies, please contact us at [email protected].
