Social Media Conduct Policy

effective date december 1, 2024 little saas, inc ("we," "us," or "our") operates firstsales io ("service") this account social media conduct policy explains our support policy by using firstsales io you automatically agree and consent to our social media conduct policy 1\ purpose at firstsales io, we are committed to fostering a respectful and constructive community this policy outlines acceptable social media conduct for our users and specifies the consequences of engaging in negative or harmful communications about firstsales io on social media platforms 2\ scope this policy applies to all users of firstsales io services, encompassing interactions on public social media platforms, forums, blogs, and any online channels where firstsales io is discussed 3\ prohibited conduct users are prohibited from publicly disparaging firstsales io posting negative, defamatory, or misleading statements about firstsales io, its services, employees, or other users engaging in harassment participating in or encouraging harassment, bullying, or abusive behavior towards firstsales io or its community members spreading false information disseminating unverified or false information that could harm firstsales io's reputation or operations 4\ reporting issues we encourage users to address concerns directly with our support team to facilitate prompt and effective resolutions contact support reach out via support\@firstsales io or through our in platform support feature provide details include relevant information and context to assist in resolving the issue efficiently 5\ consequences of policy violations engaging in prohibited conduct may result in immediate account suspension accounts involved in negative or harmful social media activities may be suspended without prior notice termination of services severe or repeated violations can lead to permanent account termination legal action in cases of defamation or other unlawful activities, we may pursue legal remedies 6\ appeal process users who believe their account was unjustly suspended can appeal by submitting an appeal email support\@firstsales io within 7 days of suspension, providing a detailed explanation review and response our compliance team will assess the appeal and respond within 10 business days final decision outcomes of the appeal process are conclusive 7\ user consent by using firstsales io services, you consent to adhere to this social media conduct policy non compliance signifies acceptance of the outlined consequences 8\ policy updates firstsales io reserves the right to modify this policy at any time significant changes will be communicated via registered email addresses continued use of our services constitutes acceptance of the updated policy for questions or further clarification, please contact us at support\@firstsales io mailto\ support\@firstsales io